Frequently Asked Questions

Where are you located?
Owensville Storage
2300 U.S. Route 50
Batavia, OH 45103

India Palm Storage
3017 India Palm Dr
Edgewater, FL 32141

What are the office hours?
Monday-Friday
8 AM to 3 PM

What are the access hours?
Access your unit 24/7.

Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.

What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

What security features do you offer?
We offer 24-hour video surveillance, coded gate entry, and perimeter fencing.